Davies establishes Milan operation, as it expands its claims solutions offering to Italy

Davies, the leading specialist professional services and technology business serving insurance, financial services and highly regulated markets, today announced the opening of a new office in Milan, Italy, as it expands its claims solutions business in Europe.

From its headquarters in Milan, Italy, Davies’ new operational centre will provide scalable claims TPA and loss adjusting solutions for the Lloyd’s of London Market as well as Italian & global insurers with operations in Italy. Leveraging geographical and legal knowledge specific to the Italian market, Davies’ team of bilingual professionals will offer claims management expertise across a range of different lines of business.

Davies’ new Italian office will be headed up by newly appointed Director, Enrico De Micco, who joins the business following six years at law firm, DWF, where he was head of its European claims division. In his new role, Enrico will be responsible for leading Davies’ team of specialised claims handlers and adjusters, as the firm grows its presence in the region.

Enrico will report to COO of Core & Volume Claims, Richard Greer, who leads Davies’ core and volume claims solutions unit, headquartered in London, UK. Davies’ claims and legal solutions division provides end-to-end claims management, TPA and loss adjusting solutions as well as the full range of tech-enabled supply chain solutions and strategic defendant litigation services provided by its legal solutions arm, Keoghs.

The new office in Milan will spearhead the launch of Davies’ first dedicated claims operations outside of its existing operational centres in the U.S. and the UK & Ireland.

Dan Saulter, Group CEO, Davies said: “Investing and growing our claims solutions offering into Italy will allow us to meet the growing needs of clients requiring specialist claims and loss adjusting solutions in the region. With a team on the ground, we will provide a regionalised service to our clients, while also granting access to our technology, global capabilities and wider resources. As demand in the European market continues to grow, we will be looking at ways to replicate this offering across more European nations.”

Enrico De Micco, Director, Davies added: “Understanding the nuances of the local market is vital in delivering an exceptional service to clients and I am looking forward to leading the operations in Italy, with support from Davies’ global team.”

As well as claims and legal solutions, Davies delivers professional services and technology solutions across the entire risk and insurance value chain including underwriting and distribution, regulation & risk, forensic accounting, customer experience, human capital, digital transformation and change management. Today, the firm operates its services from over 20 locations around the world, with 8,500+ professionals servicing 1,700+ clients